Hello, welcome to the advice pages. Here you can find all the information to deal with any academic issues that you may have, and also signposts to other services for any other kind of problem.

We offer free, confidential and non-judgemental academic advice to students seeking information or representation. Our aim is to provide you with the information you will need to make an informed decision about the options available.

You should contact us if you:

• wish to submit an academic appeal to challenge a grade or mark;
• have been accused of plagiarism or collusion;
• have been discontinued/suspended from or wish to discontinue/suspend your course;
• wish to complain about some aspect of university life, such as halls of residence, teaching, or the level of support offered by your department; or
• have been affected by illness, unexpected circumstances in your personal life or other mitigation which you feel has affected your studies.
• have any other academic issues you wish to discuss

If you have any other type of issue, (housing, health, finacial) then there are a number of different services you can contact - Liverpool Students' Uniion (LSU) Advice Centre, the University of Liverpool Student Support Services or even the Citizen's Advice Bureaux. Please see the contact detail below for information of how to access these services.

If you are unsure which of these services to go to, or are just confused about your issue, then please don't hesitate to give us a call or email, and we'll be able to point you in the right direction.

Contacts

Our Academic Adviser is Bethah Payne, contact her at bethan.payne@liv.ac.uk or 0151 794 4139

The Liverpool Students' Union (LSU) Advice Centre (www.l-s-u.com/pages/advice) offers free and impartial advice to Liverpool University Students on housing, financial, health and personal matters.

You can contact them at lsuadvice@ljmu.ac.uk or on 0151 231 4900 

They also run a drop in servce, open at these times:                                              At this address:

Monday 10am-4pm                                                                                                   The Haigh Building

Tuesday 10am-1pm                                                                                                  Maryland Street

Wednesday 10am-3.30pm                                                                                         Liverpool

Thursday 10am-1pm                                                                                                 L1 9DE

Friday 10am-4pm

Student Support Services (www.liv.ac.uk/sas.studentservices/index.htm)  offers a range of advice within the University, including student physical / mental health, finacial support, disability support, international support and a counselling service.

If you are looking for any of these services then the best person to contact is Liz Champion, the Student Support Assisstant, at ssa@liverpool.ac.uk or 0151 794 6674.

The Student Services Centre can be found at 150 Mount Pleasant (next to the Guild) and is open 9am-5pm Monday-Thursday and 9am-4pm Friday. 

The Citizen's Advice Bureaux (www.citizensadvice.org.uk) offers free advice regarding debt, benefits, housing, discrimination, employment, immigration, consumer and other problems to everyone. They offer advice face to face, or via telephone or email but the website is the best place to start when looking for the closest service to you.

Again, if you are at all unsure about who to contact the please just give Bethan a call or email to the details provided at the top of the  section.

Information

For more information on University policies and procedures regarding discipline, appeals and complaints please visit http://www.liv.ac.uk/sas/studentservices/guidelines/guidelines.htm

Plagiarism and how to avoid it

Exams and cheating

Frequently asked questions

Links to  other services and information

• emotional
• financial
• hate crime
• health
• housing
• mental health
• safety
• sexual health